RETURN POLICY

At ONZUS COMMERCE LLC, your satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help!

RETURNS

We accept return requests within 14 business days of purchase. To initiate a return, please email us at care@onzus.com with your order details.

Important Notes:

• Upon receiving a refund, you are required to discontinue the use of the product and delete all associated copies or files.

• Non-returnable items: Bundled products or items marked as final sale.

REFUNDS

Once your return request is approved via email, we will process your refund to your original payment method within 2–3 business days.

Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.

DELAYS OR ISSUES

If you have not received your refund within 15 business days of approval, please contact us at care@onzus.com, and we’ll assist you promptly.

For any further questions or concerns, don’t hesitate to reach out to us. Thank you for shopping with ONZUS.COM!